Blar i forfatter "Eide, Tom"

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    • Towards successful digital transformation through co-creation: a longitudinal study of a four-year implementation of digital monitoring technology in residential care for persons with dementia 

      Dugstad, Janne H; Eide, Tom; Nilsen, Etty Ragnhild; Eide, Hilde (Journal article; Tidsskriftartikkel; Peer reviewed, 2019-06-10)
      <i>Background</i>: Implementation of digital monitoring technology systems is considered beneficial for increasing the safety and quality of care for residents in nursing homes and simultaneously improving care providers’ workflow. Co-creation is a suitable approach for developing and implementing digital technologies and transforming the service accordingly. This study aimed to identify the ...

    • Trust-based service innovation of municipal home care. A longitudinal mixed methods study 

      Eide, Tom; Gullslett, Monika Knudsen; Eide, Hilde; Dugstad, Janne Herholdt; McCormack, Brendan; Nilsen, Etty Ragnhild (Journal article; Tidsskriftartikkel; Peer reviewed, 2022-10-15)
      Background: In Scandinavia, various public reforms are initiated to enhance trust in the healthcare services and the public sector in general. This study explores experiences from a two-step service innovation project in municipal home care in Norway, coined as the Trust Model (TM), aiming at developing an alternative to the purchaser-provider split (PPS) and enhancing employee motivation, user ...